Refund Policy

Refund Policies

ITEN Travels and Migrations Limited is an indigenous organization with good name all over the country and we do our work and deliver according to promises.

The following are the refund policies governing our services.

We understand that clients may become impatience after payment has been done and processing of their documents in on,
Request for refund in this scenario can never be attended to, and in a case whereby they are not satisfied about our processing time may be they found another agency that want to handle their processing for them,

We have therefore place the following refund policies which are highlighted below and these are

  • Requesting a Refund:

Refund requests are considered valid up to 31 days from date of payment, no exceptions. To request for a refund, please send us an email to support@itentravels.com with details of your request and supporting documents if any. Refund requests are processed in the order in which they are received, and you will have the opportunity to provide ITEN Travels with all the necessary details required to process any refunds that fall within the acceptable reasons for a refund.

  • Refund Updates and Modifications

ITEN Travels reserves the right to modify this Refund Policy at its own discretion without informing any applicants or requesting an approval from anyone, or against any client it believes is abusing this Refund Policy, and in some cases reserves the right to refuse refunds if refund policy abuse is detected. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy.
Therefore clients are advised to always review our Refund Policy in its entirety.

  • Refunds

No refunds request from any clients will be considered in any circumstances whatsoever by the company, if the client does not indicate interest to drop or opt out of the program within 31 days of registration and payment.

  • CANCELLATIONS

Cancellation of processing after this timeline will be subject to our terms and conditions. Processing charge for any program is non-refundable. The refund is only applicable to visa fee (if not already paid to embassy) and other supporting documents charges.

  • SUBMISSIONS & AGREEMENT

By submitting registration to any of our services, The clients automatically accept the terms stated above.


[ These Policies and Terms are registered, signed and governed by the law of Federal Republic of Nigeria. ]

All rights reserved.

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